At rubet, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains precisely what personal data rubet collects from Pakistani players, why we collect it, how we store and protect it, and the rights you hold over your own information. We encourage you to read this document in full before creating your rubet account.
Summary: rubet collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Pakistani players. We do not sell your data to third parties for marketing purposes. We use industry-standard encryption to protect everything you share with us. Your privacy rights are fully respected and exercisable at any time.
This Privacy Policy ("Policy") is published by rubet, the operator of the online gaming and sports betting platform available at rubet.org ("Platform"). It describes how rubet collects, uses, discloses, stores, and protects the personal data of all individuals who access or use the Platform ("you", "Player", "User").
This Policy applies to all personal data processed by rubet in connection with your use of the Platform, regardless of the device or method by which you access it. It applies equally whether you are a registered account holder, a visitor who has not yet registered, or a former account holder whose account has been closed.
This Policy should be read alongside rubet's Terms & Conditions, which are available at rubet.org/terms-conditions . By registering an account on the rubet Platform or by continuing to use the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full.
rubet is committed to handling your personal data in a responsible, transparent, and lawful manner. If you have any questions about this Policy or about how your personal data is handled, you may contact our data support team at [email protected] at any time.
rubet collects personal data in several ways — directly from you when you register or use the Platform, automatically through your use of the Platform, and in some cases from third parties such as payment providers and identity verification services. We collect only the data that is necessary, adequate, and relevant to the purposes described in this Policy.
Data You Provide Directly
Data Collected Automatically
Data From Third Parties
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, DOB, CNIC | You / KYC Partner |
| Contact | Email, mobile, address | You |
| Financial | JazzCash ID, PKR transactions | You / Payment Providers |
| Technical | IP address, device info | Automatic collection |
| Usage | Game history, session data | Automatic collection |
| Responsible Gaming | Limits, exclusions | You / Industry schemes |
rubet uses personal data collected from Pakistani players for the following specific and legitimate purposes. We do not use your personal data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or establishing a fresh legal basis.
rubet does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where profiling is used for responsible gaming monitoring purposes, a member of our team reviews any outcome before action is taken on your account.
rubet processes your personal data on one or more of the following legal bases, depending on the purpose of the processing activity in question:
rubet does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. Personal data is shared with third parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
Third Parties We Share Data With
All third parties with whom rubet shares personal data are contractually required to maintain the confidentiality and security of that data and to process it solely for the stated purpose. rubet does not permit third-party processors to use your data for their own purposes.
rubet uses cookies and similar tracking technologies on the Platform to ensure it functions correctly, to personalise your experience, and to help us understand how the Platform is being used. The following categories of cookies are used by rubet:
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the rubet Platform. For full details of the cookies currently in use and their individual purposes, please contact [email protected].
rubet does not use third-party advertising network cookies or share cookie data with social media platforms for cross-site behavioural advertising. Your browsing activity on rubet remains on rubet.
rubet takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure.
Technical Security Measures
Organisational Security Measures
While rubet employs rigorous security measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your rubet account credentials confidential and for notifying rubet immediately at [email protected] if you suspect any unauthorised access to your account.
rubet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The following retention periods apply as a general guide — specific retention periods may vary based on regulatory requirements applicable to rubet's international gaming licence:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / licensing compliance |
| Financial & Transaction Data | Duration of account + 7 years post-closure | Financial regulation requirements |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory & legal obligations |
| Gaming & Betting History | Duration of account + 3 years post-closure | Dispute resolution & compliance |
| Self-Exclusion Records | Minimum 5 years from exclusion date | Responsible gaming enforcement |
| Marketing Consent Records | Until consent withdrawn + 2 years | Evidence of lawful processing |
| Support & Complaint Records | 3 years from resolution | Dispute management |
Once the applicable retention period expires, your personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
As a rubet player, you hold a number of rights in respect of your personal data. rubet respects and facilitates the exercise of these rights. To exercise any of the rights described below, please contact our data support team at [email protected] with the subject line "Privacy Rights Request", including your registered username and a description of your request.
rubet will acknowledge all privacy rights requests within five (5) business days and will complete the request — or provide a reasoned explanation for why it cannot be fulfilled — within thirty (30) days. There is no charge for exercising your privacy rights.
Age Restriction: The rubet Platform is strictly for individuals aged 21 years and above. rubet does not knowingly collect, process, or retain personal data relating to any person under the age of 21. If you believe that a minor has provided personal data to rubet, please contact us immediately at [email protected].
KYC verification — which requires government-issued identity documentation confirming date of birth — is mandatory for all rubet account holders and is specifically designed to prevent underage individuals from accessing the Platform. Any account found to belong to a person under the age of 21 will be closed immediately, all associated balances will be forfeited, and any personal data collected will be deleted as promptly as applicable legal obligations permit.
rubet strongly encourages parents and guardians in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan to use parental control software to prevent minors from accessing online gaming platforms. Free parental control tools are available from a range of technology providers.
rubet operates under an internationally recognised gaming licence and utilises technology infrastructure that may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan.
Where such international transfers occur, rubet ensures that adequate safeguards are in place to protect your personal data to a standard equivalent to the protections described in this Policy. These safeguards may include:
For further information about the international transfer safeguards applied by rubet, please contact [email protected].
rubet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements. Where a material change is made to this Policy, rubet will provide notice to all registered players by email to the address on file and/or by a prominent notification within the rubet Platform at least fourteen (14) days before the change takes effect.
The "Last Updated" date at the top of this page will always reflect the date on which the most recent revision was published. We encourage you to review this Policy periodically. Continued use of the rubet Platform following the effective date of any update constitutes your acceptance of the revised Policy.
Minor clarifications or corrections that do not materially affect how your personal data is used may be updated without advance notice. Only changes that affect your rights or the purposes for which your data is used will be subject to the fourteen-day advance notice requirement.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data rubet holds about you, our data support team is available around the clock to assist all players across Pakistan — including Karachi, Lahore, Islamabad, and Faisalabad.
Data Support Email: [email protected] — Please use the subject line "Privacy Rights Request" or "Privacy Query" so your message is routed directly to our data team. We aim to acknowledge all privacy-related correspondence within five (5) business days.
For responsible gaming matters — including self-exclusion, deposit limits, and problem gambling support — please mark your subject line as "Responsible Gaming" to ensure immediate prioritisation by our dedicated team.
Core privacy commitments that every rubet player in Pakistan can rely on, every single day
Every byte of data transmitted between your device and rubet's servers is protected by 256-bit SSL/TLS encryption — the same standard used by Pakistan's major banks including HBL and Meezan Bank. Your personal and financial data is never exposed in transit.
rubet does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes — full stop. Your data is used exclusively to deliver and improve the rubet service for you as a Pakistani player. That commitment is non-negotiable.
Mandatory Know Your Customer verification — including government-issued CNIC checks — ensures that only eligible adults aged 21 and above can access the rubet Platform. This protects both our players and the integrity of the gaming environment.
Access, rectify, delete, restrict, or port your personal data at any time simply by emailing [email protected]. rubet acknowledges all privacy rights requests within five business days and resolves them within thirty — at no cost to you whatsoever.
rubet retains your personal data only for as long as legally required and operationally necessary. Transparent retention schedules — published in this Policy — govern every data category. When retention periods expire, data is securely deleted or irreversibly anonymised.
Self-exclusion records, problem gambling assessments, and responsible gaming limit preferences are treated as highly sensitive data. This information is never used for marketing purposes and is shared only to give full effect to your responsible gaming decisions.
rubet is built on transparency, security, and respect for your privacy. Join thousands of players across Karachi, Lahore, Islamabad, and Faisalabad who game with confidence — knowing their data is always protected.